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Meet Claire:
A New Kind of
Energy Economist 

I've spent nearly two decades inside some of the most complex organizations in the world and I've watched the same pattern repeat itself every time: The people who care the most carry the most. Not because they're asked to. Because systems rely on it.

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I work at the intersection of organizational effectiveness, business operations, and strategic communications. I've partnered with Fortune 500 companies across healthcare and enterprise strategy, designing and leading initiatives that produced double-digit growth in employee morale, stakeholder satisfaction, and organizational performance. I know how to build systems that work. I also know what it costs the people running them.

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That tension is what this work is built on.

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I'm a systems thinker by training and a storyteller by nature. My approach has always been the same: blend data with empathy, operational rigor with human insight, because you can't build something sustainable if you only measure what's visible. The invisible costs matter just as much. Sometimes more.

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Reserve & Release is where those two things finally met. It's the framework I built because the one I needed didn't exist: a research-driven, systems-level guide for how individuals and organizations can audit, budget, and protect energy the way sound financial systems protect capital.

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Less than 2% of women make it to director level or above within the Fortune 10. I am one of them. I don't say that to impress. I say it because it means I've lived the math this framework is built on and I refused to turn it into another conversation about resilience.

Photo of Clair Mia holding the R&R Book
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Why This Work?

In every environment, corporate, nonprofit, personal, Claire noticed the same pattern:

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The people who cared the most often carried the most.


Not because they were weak. But because systems quietly relied on their labor to stay functional.

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This work exists to name that reality and give people a framework for responding to it.

Experience

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  • Master of Business Administration

  • Master of Sport Business Management

  • Bachelor of Public Relations

  • Minor, Sociology

  • IHHP Practicioner

  • Mental Health First Aid Practitioner, MHA

  • RYT 200

Oct 2025 - Present

Fortune 10 | Director, Business Operations & Effectiveness

  • Responsible for all aspects of managing Corporate Strategy department org effectiveness, including but not limited to learning & development, team engagement and communications, work process management, and the execution of initiatives and events to support our “Great Place to Work” efforts.

Oct 2021 - May 2025

Fortune 10 | Senior Manager, Employer Brand & Effectiveness

  • Led cross-functional teams to design the organization’s first enterprise-wide narrative and onboarding system, improving strategic alignment and role clarity across functions.

  • Designed and operationalized immersive learning experiences to translate enterprise strategy into consistent employee and stakeholder experiences.

  • Partnered with senior leaders to shape and deliver executive-level presentations, supporting decision-making, investment prioritization, and organizational alignment.

  • Implemented a new operating model for the Experience Center, increasing team efficiency, throughput, and execution consistency.

Mar 2018 - Sep 2021

Co-Founder & Director, Operations (Mental Health)

  • Co-Founded employee benefits mental health application 

  • Helped negotiate first brand partnership with Talkspace and Ginger; eventually acquired by Headspace

  • Served as primary curriculum developer and facilitator working alongside trained therapists and psychologists

  • Led team responsible for market research, competitor analysis, product launch and operations, generating $4M, year one.

  • Translated product engineering requirements for agency creative briefs ensuring successful and relevant campaigns.

  • Managed budgets, JIRA backlog, and additional business operations as needed, creating processes and protocols at scale.

2008 - 2018

Marketing & Event Operations, Various

  • Led end-to-end marketing and event sponsorship operations, overseeing planning, execution, and post-event performance analysis to ensure alignment with brand strategy, audience engagement goals, and business outcomes.

  • Built and optimized cross-functional operating models across marketing, partnerships, and events, streamlining workflows, vendor management, and budget governance to improve efficiency and execution quality at scale.

  • Translated sponsorship and event investments into measurable impact, developing reporting frameworks that connected spend to brand lift, pipeline influence, stakeholder value, and long-term relationship growth.

If you’re looking for language, clarity, and a better way to think about capacity and cost, you’re in the right place.

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