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Meet Claire:
The Transformation Architect

Claire Burnett is a multi certified, results-oriented leader with nearly two decades of experience in org effectiveness. business operations and communications. She's worked with several Fortune 500 brands, primarily serving in the capacity of lead content and operations strategist. Over the course of her career, Burnett has successfully led engagement initiatives that resulted in double digit increases for engagement scores, stakeholder satisfaction surveys and employee morale. She is adept at streamlining operations through transformative change and helps both leaders and teams achieve measurable outcomes that position them for success. Burnett is a passionate teacher and trainer that attributes her success to her highly trained EQ, inquisitive nature and strategic mindset.

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My Approach is described as

Efficient

Kaizen leaders are trained to drive efficiency by empowering employees at all levels to identify and implement small, continuous improvements. Our collaborative approach boosts engagement, reduces resistance, and ensures sustainable, practical changes that enhance operations over time.

Experienced

With nearly two decades of experience, multiple fortune companies and several certifications, I provide you frameworks and proven best practices to help leaders perform and teams transform.

Emotionally Intelligent

I am a high EQ consultant that provides a neutral viewpoint, helping to identify gaps, conflicts or inefficiencies that internal team members may overlook or feel hesitant to address.

Resume

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  • Master of Business Administration

  • Master of Sport Administration

  • Bachelor of Public Relations

  • Minor, Sociology

  • Emotional Intelligence Practitioner, IHHP

  • Mental Health First Aid Practitioner, MHA

  • RYT 200

Jun 2024 - Present

Fortune 9 | Director, Business Operations

  • Responsible for all aspects of managing Corporate Strategy department operations, including but not limited to learning & development, team engagement and communications, work process management, and the execution of initiatives and events to support our “Great Place to Work” efforts.

Oct 2021 - May 2025

Fortune 9 | Senior Manager, Content Operations

  • Led team to create business’s first enterprise-wide, cross-functional brand narrative and onboarding curriculum.

  • Strategized and developed immersive content experiences to amplify enterprise value proposition.

  • Led senior leadership presentations, driving alignment, budgetary considerations and securing approvals.

  • Implemented new operational models for Experience Center, boosting efficiency and output for the events team.

Mar 2018 - Sep 2021

Co-Founder & Director, Content & Operations

  • Co-Founded Joyages Mental Health Application; available in the app store for download. 

  • Served as primary curriculum developer and facilitator working alongside trained therapists and psychologists

  • Led team responsible for market research, competitor analysis, product launch and operations, generating $4M, year one.

  • Translated product engineering requirements for agency creative briefs ensuring successful and relevant campaigns.

  • Managed budgets, JIRA backlog, and additional business operations as needed, creating processes and protocols at scale.

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