Our Founder

Personal Profile

Claire Burnett is a multi certified, results-oriented leader with nearly two decades of experience in org effectiveness and communications. She's worked with several Fortune 500 brands, primarily serving in the capacity of lead strategist. Over the course of her career, Burnett has successfully led operational initiatives that resulted in double digit increases for engagement scores, stakeholder satisfaction surveys and employee morale. She is adept at driving action through transformative change and helps both leaders and teams achieve measurable outcomes that position them for success. Burnett is a passionate teacher and trainer that attributes her success to her highly trained EQ, inquisitive nature and strategic mindset.

Experience

Jan 2024 - Present

Fortune 9 | Director, Brand & Org Effectiveness

Develop and execute foundational brand strategy, aligning with company goals and enhancing unique value proposition.
Lead team to build integrated go-to-market campaigns that amplify brand and industry solutions.
Drive content strategy to increase brand awareness and consideration for YOY increase in NPS scores.
Develop and implement change management strategies to support organizational transformation.

Oct 2021 - Dec 2023

Fortune 9 | Senior Manager, Head of Content & Operations

Led team to create business’s first enterprise-wide, cross-functional brand narrative.
Strategized and developed immersive content experiences to amplify enterprise value proposition.
Led senior leadership presentations, driving alignment, budgetary considerations and securing approvals.
Implemented new operational models for Experience Center, boosting efficiency and output for the events team.

Mar 2018 - Sep 2021

Co-Founder & Director, Content & Operations

Co-Founded Joyages Mental Health Application; available in the app store for download.
Led team responsible for market research, competitor analysis, product launch and operations, generating $4M, year one.
Translated product engineering requirements for agency creative briefs ensuring successful and relevant campaigns.
Managed budgets, JIRA backlog, and additional business operations as needed, creating processes and protocols at scale.